Return Policy
At Wheeltrailers.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.
14-Day Return Policy
You have 14 days from the date of delivery to request a return.
Eligibility for Returns
- Items must be unused, unassembled, and in the same condition that you received them.
- Items must be in the original packaging.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
- Used or assembled products.
- Custom or special order items.
- Items returned after 14 days from delivery.
Return Process
- Contact us at contactwheeltrailers@gmail.com or call +1 (206) 823-2267 to initiate a return.
- Provide your order number and reason for return.
- We will provide return instructions and a return shipping address.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect due to our error.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 7 business days.
Contact Us
If you have any questions about our Return Policy, please contact us:
- Email: contactwheeltrailers@gmail.com
- Phone: +1 (206) 823-2267
- Address: 301 Minor Ave N Unit 117, Seattle, WA, 98109-5457, United States