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Frequently Asked Questions
Q: How long does shipping take?
A: Shipping typically takes between 7 to 21 business days with free shipping. Expedited flat-rate shipping delivers within 5 to 11 business days.
Q: Do you offer free shipping?
A: Yes! We offer free shipping on all orders within the United States. No minimum order amount is required.
Q: Can I return a trailer if I'm not satisfied?
A: Yes, we have a 14-day return policy. Items must be unused, unassembled, and in their original packaging to be eligible for a return.
Q: What payment methods do you accept?
A: We currently accept payments securely through PayPal, which also allows you to pay using a linked credit or debit card.
Q: How do I track my order?
A: Once your order ships, you will receive an email with a tracking number. You can use this number to track your shipment online.
Q: How can I contact customer service?
A: You can reach us by email at contactwheeltrailers@gmail.com or by phone at +1 (206) 823-2267.